JOY ACADEMY DISCLAIMER AND TERMS & CONDITIONS
In the spirit of good practise, when you are purchasing coaching services from me I ask you to confirm that you have read and agreed to each statement below and that you wish to proceed.
The Joy Academy membership is valid for one year.
All services and communication, email or otherwise, delivered by myself, Ronja Sakata, as well as information on this website (joyismycompass.com) are meant to help you identify the areas in your life and in your thinking that may be preventing you from experiencing greater well-being and moving forward. My services are not a substitute for professional mental health care or medical care.
By enrolling in any of the coachings, workshops, and programs offered, you are NOT engaging in a therapeutic relationship. If you need therapy, you need to engage the services of a mental health professional. Ronja is not responsible for any mental health issues you might have. If you choose to participate, you do so of your own free will and accord, knowingly and voluntarily assuming all risks associated with such activities. You are expected to use your own good judgement in taking any actions that may relate to our discussions or given in a workshop or seminar. Ronja will support, assist, advise, and coach you, but is in no way responsible for your actions. All decisions and actions are ultimately yours and yours alone to make.
Joy Academy Disclaimer
I understand that the coaching services I will be receiving from my Coach and through the Joy Academy are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counsellor or a medical professional.
For legal purposes, I understand that coaching is currently an unregulated industry and that my Coach is not “licensed “ by any Swiss body even though the sessions may take place in Switzerland.
I understand and agree that I am fully responsible for my well-being during the Joy Academy and any live calls with Ronja, and subsequently, including my choices and decisions.
I understand that the Joy Academy is not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.
I understand that all comments and ideas offered by Ronja are solely for the purpose of aiding me in achieving the defined goals I create with the Joy Academy. I have the ability to give my informed consent, and hereby give such consent to the Joy Academy and Ronja to assist me in achieving such goals and understand that results are not guaranteed.
I understand that to the extent the Joy Academy involves career or business, Ronja is not promising outcomes included but not limited to increased clientele, profitability and or business success.
I understand that Ronja will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if Ronja is ordered by a court to provide information or to testify, she will do so to the extent the law requires.
I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, Zoom and other technology.
I hereby release, waive, acquit and forever discharge Ronja, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by Ronja as a result of the advice given by Ronja or otherwise resulting from the coaching relationship contemplated by this agreement.
I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.
Joy Academy Terms and Conditions
In return for the fees payable by the client (or by a third party on their behalf), Ronja agrees to provide the service as described on the sales page and in accordance with the terms and conditions set out below. The client agrees to pay fees for the service on the terms and conditions set out below (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).
In accordance with Ronja’s current fee for a programme of sessions, or any other such fee shall be agreed and notified to the client. Ronja will confirm the fees in writing, usually by email, unless this is impractical.
Dates and Times of Live Calls
The date and time of the live calls are scheduled by Ronja and can be rearranged or cancelled by Ronja. Where possible, replays are available in the Joy Academy.
Fees can be paid online by debit or credit card or by Paypal. Where receipts are requested by the client, they will be sent by e-mail unless otherwise requested.
Fees are payable in advance of each coaching session unless otherwise agreed (Business Coaching may allow for payment on receipt of invoice).
Where payment is required on receipt of invoice rather than in advance, a charge may be levied for late payment.
The Joy Academy may assign the client tasks or exercises to complete between coaching sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the client’s progress in gaining improved quality of life or achieving desired business or personal outcomes.
Personal information or business information supplied by clients in coaching sessions will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.
In exceptional circumstances, such as illness or unavailability due to bereavement or other commitments, inappropriate behaviour by the client, actual or potential conflict of interest, or other reasons, Ronja can decide to terminate the service to the client early or refuse or be unable to provide further coaching sessions to the client. In such a circumstance the client will be given reasonable notice of termination by Ronja where practicable and will be refunded any advance payments made for coaching sessions not yet provided.
Ronja will seek to enable the client to improve their quality of life or level of business success and to achieve their desired outcomes. Remarkable results can be achieved where clients follow a clear plan in a committed way. However, the client has sole responsibility for taking important decisions in their life or business. Ronja has no liability for any loss incurred by any client, whether financial or otherwise, following commencement of coaching sessions, or for any perceived failure by the client, whether justified or otherwise, to achieve a material improvement in quality of life or business or to achieve their desired outcomes or goals.
Feedback about the service is welcomed and can be given by writing to [email protected].
Furthermore, the following general terms and conditions apply:
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15. This agreement shall be governed by and construed in accordance with the laws of the Canton Zurich, Switzerland, without giving effect to any principles of conflicts of law. You further submit to the exclusive jurisdiction of the state and federal courts sitting in Zurich, Switzerland. If any provision of this agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.
Last Updated: April 05, 2022